Last updated: 18th of November 2020
Simply click on the small icon of a person in the top right-hand corner of the screen and press “Join”. You will be given three options to sign up.
If you are logged into your account, click on the person icon in the top right hand corner of your account and select “My Library”, your purchase will be available to download from there. Simple click on the three dots next to the plugin name, select “download” and choose the correct installers for your operating system.
Only with God Mode, Perfect Room and Perfect Plates plugins. You will receive your license code by email after your purchase and our system is very quick to use. The license code will also be in your library. With the other plugins from our range, simply download the plugin installers, install the plugins and start producing.
No, it’s not something that’s possible at the moment.
Please send us an email to our support email (email@example.com) with a screenshot of the plugin showing the error message. Also, tell us the operating system the DAW plus the version you're using and the email of your denise account to help us speed up the process.
denise.io and Plugin Boutique are separate stores, and not linked automatically. We inform Plugin Boutique of all updates but it may take them a few more days to update their website than it will for us.
Yes, please contact our support email (firstname.lastname@example.org) and send us a proof of your purchase with Plugin Boutique, i.e. a copy of the invoice, and tell us which email address you're using for your account and we can help you with this. Also, send us the license key they have given you.
No, unfortunately we don't offer this at this time.
Yes, you can trial any plugin from the denise range.
Please check the 'Specs' section on every individual product page to find out the answer to that.
We create plugin walkthrough videos for all of our plugins which provide a detailed plugin breakdown of the individual controls and examples of how you can use the plugin. These videos are available either on our YouTube channel, or on the individual product pages on our website.
Unfortunately no, as we don’t have a sales tax deduction system in place. We recommend that businesses use their own accounting to claim back any sales tax paid on denise audio plugins.
We update all plugin versions on our website as soon as they’re released, so the latest plugin version can easily be downloaded from the “My Library” section of your account.
No, Plugin Boutique codes do not work on denise.io and can only be used on the Plugin Boutique website. The same is true for denise audio codes, they will only work on the denise.io web store.
We recommend waiting a few hours and trying to purchase the plugin again. We use a third-party payment provider to process payments, and even though the service is very reliable, the service can take some downtime for maintenance. If you’re trying to buy a plugin within this time-frame it will not process.
They will certainly help! Whether you are a great producer or not depends on your experience and your commitment to your craft, but denise audio plugins can certainly help you become a great producer. This is because they add to your current mixing capabilities, bringing you more options for your mixdown with quicker way to achieve creative effects and a tighter mix down. Not to mention that the plugins use some great Digital Signal Processing (DSP), to give you the best choice for your mixes.